be888 is committed to providing a safe, fair, and enjoyable environment for all players in Bangladesh. Our responsible gaming programme gives you full control over your play — with tools, limits, and support available around the clock.
At be888, we believe that online gambling is a form of entertainment — and like all forms of entertainment, it should remain enjoyable, voluntary, and within your personal means. Our responsible gaming policy is not a legal formality; it is a core part of how we operate and how we treat every player on our platform.
We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We understand that our players lead busy lives, and that gambling — if approached without care — can become a source of stress rather than enjoyment. That is why be888 has built a comprehensive set of responsible gaming tools directly into the platform, free of charge, and accessible at any time from your account settings.
The cornerstone of our approach is player empowerment. You are always in control. be888 provides deposit limits, session time limits, cooling-off periods, temporary time-outs, and permanent self-exclusion options. We also monitor usage patterns proactively — if our system detects indicators of problem gambling behaviour, our team will reach out to offer assistance.
Responsible gaming at be888 is built around three principles: Prevention — equipping players with knowledge and tools before problems develop; Intervention — identifying and responding to early warning signs; and Support — providing direct access to professional help for anyone who needs it.
Every responsible gaming tool listed below is available free of charge to all registered be888 players. Access them anytime from your account settings or by contacting our 24/7 support team.
Set a daily, weekly, or monthly cap on the total amount you deposit into your be888 account. Once you reach your chosen limit, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to prevent impulsive decisions. Deposit limits are the single most effective tool for keeping gambling within your financial means.
Define the maximum number of hours or minutes you want to spend playing in a single session. When your session limit is reached, be888 will display a clear on-screen notification and log you out of the platform automatically. Session time limits are particularly valuable for mobile players who may lose track of time when playing slots or watching live cricket matches on the be888 platform.
Activate a short-term cooling-off period of 24 hours, 48 hours, or 7 days at any time. During a cooling-off period, you cannot log in to your be888 account, place bets, or make deposits. This tool is designed for players who feel they need a brief break to regain perspective without committing to a full self-exclusion. All pending withdrawals are processed normally during a cooling-off period.
If you believe that gambling has become a problem in your life, be888 offers a formal self-exclusion option that closes your account for a minimum period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is blocked, all marketing communications are stopped, and reactivation requires a structured re-entry process with a mandatory reflection period. Self-exclusion requests are processed within 24 hours of receipt.
Set a ceiling on the total amount you are willing to lose over a defined period — daily, weekly, or monthly. Once your loss limit is reached, be888 will automatically prevent further wagering until the limit period resets. Like deposit limits, loss limits can be lowered instantly but raised only after a 24-hour delay. This tool is especially useful for sports betting players who want to cap their exposure on high-odds cricket or football markets.
Our dedicated support team is available 24 hours a day, 7 days a week, 365 days a year — including all Bangladesh public holidays. If you feel that your gambling is becoming unmanageable, our trained support agents can help you activate any of the tools above, escalate your case to a senior responsible gaming officer, or direct you to professional external support organisations. Reach us via live chat (2–5 minute average response) or email at [email protected].
Honest self-reflection is the first step toward getting help. Review the questions below. If you answer "yes" to three or more of them, we strongly encourage you to use be888's self-exclusion tools and to seek professional support.
Answer honestly — your responses are private and not recorded by be888.
Do you spend more money on gambling than you originally planned or can comfortably afford?
Have you tried to cut back on gambling but found it difficult or impossible to do so?
Do you gamble to escape stress, anxiety, boredom, or problems in your daily life?
Have you borrowed money, sold possessions, or neglected bills in order to fund gambling?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Have family members, friends, or colleagues expressed concern about the amount of time or money you spend on gambling?
Do you find yourself returning to gambling immediately after a loss, trying to win back what you have lost ("chasing losses")?
Have you lied to people close to you about the extent of your gambling activity or the money involved?
Setting responsible gaming limits on be888 takes less than two minutes. Follow the steps below, or contact our support team and they will do it for you immediately.
Access the be888 platform from your mobile browser or desktop. Enter your username and password on the be888 Login page to access your account dashboard.
Start HereFrom your account dashboard, tap the profile icon or select "Account Settings" from the main menu. Scroll down to the "Responsible Gaming" section.
Account MenuSelect the tool you want to activate — deposit limit, loss limit, session time limit, cooling-off period, or self-exclusion. Enter the value or duration and confirm. Reductions take effect immediately; increases have a 24-hour delay.
Instant ActivationIf you cannot access your settings, or if you need a limit applied urgently, contact our support team via live chat (available 24/7) or by emailing [email protected]. Our agents can activate any limit on your behalf within minutes.
24/7 SupportProblem gambling can affect anyone, regardless of income, background, or experience. Recognising the early warning signs is the most important step in addressing the issue.
If gambling is negatively affecting your life or the lives of people close to you, please reach out. Support is free, confidential, and available right now.
Our trained support agents are available 24/7 via live chat. Average first response: 2–5 minutes. They can activate limits, process self-exclusion, or simply listen.
Available 24/7Send a detailed message to our responsible gaming team. All emails are treated with strict confidentiality. Subject line: "Responsible Gaming Request".
[email protected]For complex cases or if you feel your initial request was not handled appropriately, you can escalate directly to our Senior Responsible Gaming Officer via email.
Escalation AvailableIf you need professional counselling beyond what be888 can provide, we encourage you to contact mental health and financial counselling organisations available in Bangladesh.
Confidential & FreeFollowing these straightforward guidelines will help you enjoy be888's games and sports markets as entertainment, without allowing gambling to negatively impact other areas of your life.
be888 operates a strict 18+ only policy. Protecting children and young people from exposure to online gambling is a responsibility we share with parents and guardians across Bangladesh.
When gambling stays fun and within your limits, it is one of the best forms of entertainment available. Explore be888's full range of games and sports markets — and remember, our support team is always here if you need us.